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Privacy Policy

Company Name: Fractal Grup, SL

Trade Name: Fractal Grup

Registered Address: Carrer Bolívia 340, 3rd floor, local 60, 08019 Barcelona, Spain

Phone: (+34) 930 381 799

E-Mail: info@fractalgrup.com

Data controller

The controller of the personal data collected on fractalgrup.com is Fractal Grup, SL, with the contact details indicated above.

Data we process and purpose

fractalgrup.com does not require registration and does not collect browsing data for advertising or statistical purposes. We only process the personal data that the user voluntarily provides through the contact form:

  • Full name
  • Email address
  • Phone (optional)
  • The content of the message

This data is used for the sole purpose of handling and responding to the query or request made. The message is sent by email to info@fractalgrup.com and is not added to any commercial communications file, nor used for advertising mailings.

The legal basis for the processing is the user’s consent, given by checking the acceptance box for this policy before submitting the form (art. 6.1.a of Regulation (EU) 2016/679, GDPR).

Data retention

Data is kept for the time necessary to handle the query and, where applicable, to manage any relationship arising from it. Once that purpose is fulfilled, the data is deleted.

Recipients

No data is transferred to third parties, and no international data transfers take place. Email is handled through the hosting and email provider (IONOS), which acts as a data processor.

Rights

The user may exercise their rights of access, rectification, erasure, objection, restriction of processing, and portability by writing to info@fractalgrup.com. They also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing does not comply with current regulations.

Security

The website is served entirely over a secure protocol (HTTPS), and the provider has adopted reasonable technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, or access by unauthorized third parties.

Cookies

fractalgrup.com does not use cookies. You can find the details in our Cookie Policy.

Applicable regulations

This processing is governed by Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and by Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).